24/7 emergency
electrician.

Power loss. Sparks. Burning smell. A breaker that will not reset. Monte Power & Electric answers the phone live and dispatches a licensed electrician across San Jose and the South Bay around the clock. Residential and commercial, no exceptions.

  • 24/7Live answer, real dispatch
  • 60-90 minTypical San Jose ETA
  • Net 30/60Commercial accounts

What we do

When the lights go out, somebody picks up.

Most "24/7" electricians route after-hours calls to voicemail and call back the next morning. Monte Power & Electric runs an actual on-call rotation. The phone is answered by a person, the dispatcher gives a real ETA, and a licensed electrician is rolling within the hour for most San Jose calls.

Residential power loss, panel failures, sparks at an outlet, smoke from a switch, water on electrical equipment, breakers that trip and will not reset, and commercial scopes where every minute of downtime is costing money. Same crew that handles the install handles the emergency.

  • 24/7 Live phone, every night and weekend.
  • 60-90 min Typical on-site arrival in San Jose.
  • $2M General liability coverage on every job.

By emergency type

The four most-common
after-hours calls.

Power emergencies cluster into a small set of failure patterns. Diagnosing on the phone helps the dispatcher send the right crew with the right truck. Walk us through what's happening when you call.

01

Total power loss

Most-common call

Whole-house or whole-building power down with no PG&E outage on the map. Usually a main breaker, a meter-side fault, or a service-entrance issue. We diagnose, isolate, and restore.

  • Main breaker failures
  • Meter-side faults
  • Service-entrance damage
  • PG&E coordination if needed
02

Sparks, smoke, burning smell

Safety-critical

Visible arcing at a panel, outlet, or switch. Burning plastic smell from gear. Hot outlets or covers. Shut the main off if it is safe to do so, then call. Do not open the panel cover.

  • Arcing or flash at gear
  • Burning insulation smell
  • Hot outlets or switches
  • Smoke from any electrical box
03

Breakers won't reset

Recurring trip

A breaker keeps tripping or refuses to reset after the load is removed. Could be a failed breaker, a downstream short, or a damaged neutral. We trace the fault and isolate.

  • Failed breaker replacement
  • Downstream short circuits
  • Ground-fault tracing
  • Neutral or hot conductor damage
04

Commercial down-time

Restore production

Manufacturing line down, walk-in cooler off, retail closed, restaurant kitchen dark. Priority dispatch for paying commercial customers. Same-night repair where parts are available.

  • Three-phase service failures
  • Motor and VFD faults
  • Distribution gear repair
  • Refrigeration circuit restore

When to call right now

If any of these are happening, don't wait until morning.

Some electrical issues stay quiet until they don't. The eight below are the warnings that escalate fastest. If you're seeing one, the safe move is a phone call now, not a same-day appointment slot.

  • Burning smell from a panel, outlet, or switch
  • Sparks or arcing visible at any electrical gear
  • Smoke from any electrical box or fixture
  • Hot outlet or switch cover plate
  • Water on electrical equipment or in a panel
  • Total power loss with no PG&E outage on the map
  • Breaker won't reset after load is removed
  • Buzzing or popping sound from gear

How an emergency call goes

Five steps from
phone call to power back on.

Same disciplined sequence whether the call is at 2pm or 2am. The dispatcher confirms a real ETA, the crew arrives, the fault gets isolated, and we don't leave until the situation is safe.

  1. 01

    Call

    Live answer. Dispatcher walks through what's happening, confirms address, and gives an honest ETA.

  2. 02

    Roll

    On-call electrician rolls with the right truck and parts. Most San Jose addresses see a tech within 60 to 90 minutes.

  3. 03

    Diagnose

    On-site assessment. Fault traced and isolated. Photos and a short summary of what's happening.

  4. 04

    Stabilize

    Repair where parts are available. Otherwise, the situation is made safe with a temporary measure and a follow-up scheduled.

  5. 05

    Close out

    Documentation of the work, photos before and after, and any permit or AHJ paperwork the repair triggered.

Quick answers

Emergency call
questions.

Six of the most-asked. More on the dedicated contact page or by phone.

  • Are you really 24/7?
    Yes. The phone is answered live, including nights, weekends, and holidays. A licensed electrician is dispatched directly.
  • What counts as an electrical emergency?
    Total power loss, sparks or arcing, burning smell from a panel or outlet, breakers that will not reset, hot outlets or switches, water on electrical equipment, and any commercial scope where downtime is costing money.
  • How fast can you be on site?
    Most San Jose calls get a tech on site within 60 to 90 minutes. Outlying South Bay zones run longer. The dispatcher gives a real ETA when the call comes in.
  • Do you handle commercial after hours?
    Yes. Property managers, retail, restaurants, manufacturing, and data scopes are a regular part of the after-hours load. Net 30/60 terms available.
  • What does an emergency call cost?
    After-hours emergency dispatch carries a call-out fee that's quoted live when you call. The fee is rolled into the repair if the work is approved on site.
  • Should I shut off the main if I smell burning?
    Yes. If it is safe to reach the main, shut it off and step back. Then call us. Do not open the panel cover.

Power on, when it matters most

If something's wrong
right now.

Don't wait until morning. The phone is answered live and a licensed electrician is on call across the South Bay.